Terms and Conditions of Service
Please read these terms carefully before using friontalexun.world or purchasing floral products from us. They outline your rights, responsibilities, and expectations regarding our website and services in Malaysia.
Last updated December 30, 2025
Acceptance of Terms
By accessing our website or making a purchase, you accept and agree to these terms and all related policies. Continued use of our services constitutes full acceptance of the updated conditions, so review them regularly.
Definitions
Below are key definitions for clarity regarding these terms.
‘Service’ covers flower orders, inquiries, and all related communication provided by friontalexun.world.
‘User’ refers to anyone visiting, ordering, or communicating with the site or shop.
‘Content’ includes text, images, designs, and arrangements shown on the site.
‘Order’ means any transaction or request for delivery placed through the website.
Use of Our Services
You agree to use our services for personal, non-commercial purposes and to provide accurate, lawful information when placing orders or inquiries.
Eligibility
You must be of legal age to enter into a contract and consent to these terms to use our shop’s services or make purchases.
Parental consent is required for minors.
User Responsibilities
Users are responsible for upholding the terms, safeguarding account details, and using our site appropriately.
Prohibited Activities
The following actions are strictly not permitted:
Intellectual Property Rights
All content, images, and designs are the property of friontalexun.world or its licensors. Use of our intellectual property is only permitted with express written consent and may not be copied or used commercially.
User-Generated Content
Any messages, reviews, or feedback you provide become our property for improving products and services.
Your Content Rights
You may request correction or removal of your posted content at any time by contacting us.
Privacy and Data Use
We handle all personal data according to our privacy policy. Review our privacy policy for detailed information.
See Privacy PolicyDisclaimers and Limitations
We strive to provide accurate and reliable service, but certain factors are beyond our control.
Important Notice
Results may vary with each bouquet or delivery. Product images are for reference; natural variations occur.
Limitation of Liability
We are not responsible for indirect damages, lost enjoyment, or delays caused by strikes, weather, or third-party inaccuracies.
Indemnification
You agree to indemnify and hold harmless friontalexun.world and its team against any claims arising from your use of our services.
Dispute Resolution Process
Disputes will be handled in accordance with Malaysian consumer protection regulations.
Arbitration
Any dispute not settled amicably will go to arbitration in Malaysia before a neutral arbitrator.
Arbitration is a final, binding process.
Online Dispute Resolution
Users may access the official complaint or dispute process through the consumer affairs platform provided by Malaysian authorities.
Contact for consumer disputesSeverability
If any section is invalid or unenforceable, the remaining terms will remain in effect.
Entire Agreement
These terms and related policies form the complete agreement between you and friontalexun.world regarding services.
Governing Law and Jurisdiction
Malaysian law governs these terms. Any dispute will be subject to Malaysian courts’ exclusive jurisdiction.
Termination
We reserve the right to suspend or terminate accounts violating these terms or for unlawful activity. Outstanding orders may be canceled if required.
Modifications
These terms may be updated periodically. Continued use of our site or services means you accept the revised terms.
Contact Regarding These Terms
Please contact us with questions about these terms or your rights as a user.
Email Address: content@friontalexun.world
Phone: +6012-297 0476
Address: Regus - Shah Alam, Wisma Sunway, Shah Alam, Selangor 40400 Malaysia
Effective Date: December 30, 2025
Version: 1.0